You are incredibly organized and accurate, and you thrive in an office environment. You love your medical record-keeping job, but you want a change that will help you increase your income and improve your status in the industry.
Put that accuracy and organization to good use and compile a superior resume that will make you stand out when recruiters flip through applicants’ documentation.
We have a bunch of other tips that you can use as well, which you will find in the sample resume and other examples in this article.
Resume objective for medical records
You’ve got what it takes to excel in a medical record-related job, but you wouldn’t be applying for the position if you didn’t.
That means that you don’t need an objective that rattles off the requirements of the position you are applying for. In fact, there are many resume boffins who maintain that the objective is outdated and that recruiters don’t even look at them.
Others say it is a grave mistake to leave it out because it introduces the candidate in a positive light.
The folks at Zippia, the career company that helps people get jobs, assert that the objective, also known as a professional summary, is one of those things you can keep or discard when you write a medical records resume.
But they reckon that if you have space, rather include it because, if written correctly, it can impress recruiters and employment managers.
Their advice is to show in the professional summary or objective why the employer should hire you and not other people. You should also illustrate how the position aligns with your career goals and what specific experience and/or skills you have to make you the best applicant.
Dedicated medical records clerk with five years of experience in hospital and clinic settings. Works fast, accurately, and efficiently in a fast-paced environment using the latest electronic health record systems. Happy to do admin and clerical work too.
Resume skills for medical records
We scoured job websites on the Internet that offer jobs that entail keeping medical records and found that the basic skills they require were standard. Some adverts don’t even list them, but it stands to reason that they will still be required.
Whether you’re going to be called a medical records keeper, a medical records analyst, a medical record retrieval tech, or a health information technician in charge of medical records, the job is essentially the same.
However, some positions require additional administrative and/or clerical work, and some call for medical coding skills.
While medical coding and processing and maintaining medical records are different jobs, there is some overlap, and we came across some medical record-keeping positions that required basic coding skills. But the level of coding is not usually the same.
Employers of medical coders typically require professional certification like the American Academy of Professional Coders (AAPC) Certified Professional Coder (CPC) even though they will often employ high school graduates.
Recruitment and career companies like ZipRecruiter and Zippia focus on important hard skills like scanning, HIPAA, an understanding of medical terminology, electronic health records, Medicare, Medicaid, and so on.
Indeed mentions important soft skills including organizational, attention to detail, interpersonal.
They all mention the importance of ICD-9-CM and/or ICD-10-CM coding capabilities.
Be sure to tailor your skills to the job description.
Communication | Independence | Accuracy | Attention to detail | Office equipment | Computer applications | Scanning | Medical terminology | Confidentiality | Customer service | Medicare & Medicaid | HIPAA | ICD-9-CM
Medical records work experience
According to the Bureau of Labor Statistics (BLS), There were about 341,600 medical records and health information technicians jobs in the US in 2019. They also maintain that the projected growth for the industry to 2029 is 8% versus the average 4% for occupations in general.
Most (37%) worked in hospitals, but they mentioned positions in physicians’ offices, admin and support services, professional, scientific, and technical services, and nursing care facilities.
Your resume must have a section that details your work experience, and this must be relevant to the post you are applying for.
A mistake that many experienced healthcare workers make is to put too much emphasis on a nebulous list of previous places of employment. It is also a mistake to list generic job duties and skills on a resume.
Managers want job competency and experience. So list relevant jobs and then highlight duties that went over and beyond the requirements for job competency – anything that will make you stand out.
You need to show that you know what is important in your job field and this is what you can offer the position. Remember that employers are looking for employees who will add value to their business. Include numbers if you can.
Sample Work Experience
Fond du Lac Reservation, MN
Medical Records Clerk, 2018 – 2020
Received, recorded, processed, and distributed patient medical records to assist the efficient provision of medical care. Answered medical records phone and completed requests. Reviewed visit encounters for completion.
- Scanned incoming medical record information and inserted the proper areas of the image control system (ICS) and supplied to the appropriate medical providers for review.
- Retrieved thousands of printed records and documents for processing and updating to digital files.
- Attended regular continuous quality improvement (CQI) meetings and assisted with administrative CQI that enabled us to reduce waste, increase efficiency, and increase internal (employee) and external (customer) satisfaction.
- Awarded No. 1 Continuous Quality Improvement Clerk of the Year in 2019.
Medical Records Clerk, 2017 – 2018
Requested and processed authorized patient records to ensure excellent continuity of healthcare. Maintained patient confidentiality and documented all actions in compliance with established standards.
- Utilized three years of healthcare experience and clerical skills when pulling medical records.
- Demonstrated excellent skills in accuracy and multitasking while working to impact progress within the daily workload. Didn’t miss one deadline!
- Demonstrated a high comfort level when working with very high levels of data.
- Proved that I had strong attention to detail and commitment to customer service throughout the scheduling process.
Medical Records Technician, 2016 – 2017
Reviewed medical records for completeness and compliance after patients’ discharge. Scanned in hard-copy documents accurately and added to the patient’s record. Entered deficiencies into the deficiency system.
- Worked with both paper-based systems and electronic medical records.
- Routed any scanned documents that required signatures to the appropriate provider.
- Completed birth certificates and other files electronically within the State-required timeframes.
- Generated and prepared medical records and closed and filed discharged patients’ medical charts.
Medical records education
The majority of job postings we sourced wanted a high school diploma or equivalent as well as a thorough knowledge of computers and relevant computer programs, medical terminology, and sometimes coding knowledge.
A large percentage of employers also want medical records personnel who are familiar with the Health Insurance Portability and Accountability Act (HIPAA), see Courses, below.
Some jobs that involve birth records require birth registration training including acknowledgment of paternity (AOP) training.
Only a handful we sampled preferred an associate degree or a postsecondary certificate usually in health information technology.
It should go without saying that you need to meet the specific requirements of the job you apply for, otherwise you won’t have a chance of getting the job.
You don’t have to give a huge amount of information about your education, just where you studied, when, and the degree, diploma, or certificate you obtained. If you did exceptionally well you can say so. You can also highlight your GPA if it was over 3.4.
Institute of Medical & Business Careers
Associate in Specialized Technology (AST), 2015 – 2016
- Medical Records Technician
Health Information Technology (HIT) Certificate, 2015
Even if employers don’t require anything more than a high school diploma, there are some additional skills that can be learned by doing courses. Generally, these will cover some of the subjects that you would take if you were to study for a diploma or a degree.
For example, you will definitely need the skills required to capture electronic medical records (EMR) or electronic health records (EHR).
You will need to know about insurance and billing methods and now to work with patients’ charts.
Some medical records jobs require medical coding skills and you might need to assign codes using the International Classification of Diseases (ICD) systems following ICD-9-CM (the ninth revision clinical modification) or ICD-10-CM (the tenth clinical modification).
A large percentage of employers also want medical records personnel who are familiar with the Health Insurance Portability and Accountability Act (HIPAA). Some jobs that involve birth records require birth registration training including acknowledgment of paternity (AOP) training.
Medical terminology is another important topic that needs to be studied.
The American Health Information Management Association (AHIMA) offers courses that cover many of these topics. You will also find that they are offered by technical and community colleges, and online.
- Medical Terminology
- Medical Billing & Health Insurance
- Medical Contracts, Ethics, and HIPAA
- Basic Coding Using ICD-9 and ICD-10
Even though certifications are not commonly required for medical records jobs, medical records technicians who have an associate’s degree in medical records technology qualify for AHIMA accreditation as a Registered Health Information Technician (RHIT).
AHIMA also offers certification as a Registered Health Information Administrator (RHIA) but only to those in the industry with a four-year bachelor’s degree.
The National Healthcareer Association (NHA) is a nationally-accredited provider of eight different health-science certifications including the Electronic Health Record Specialist (CEHRS).
According to the Institute of Medical & Business Careers (IMBC), which offers an online associate degree in medical records technology, it makes sense to obtain certification.
The Institute offers an associate degree in specialized technology (AST) on campus and online, and encourages graduates to obtain certification. They sometimes help to finance students for the examinations.
Even though certification is optional, it might help get you the job, and it might get you higher pay. It will certainly show employers that you have the skills and knowledge to do the job successfully.
- AHIMA – RHIT
- NHA – CEHRS
Complete medical records resume sample
When we scoured through medical records job posts comparing employers’ needs, we selected the one below to use for a sample job application.
We have used it to show you how to write a compelling resume for a medical records resume. You will doubtless be applying for a different job, but the concept we illustrate will be the same.
You will see that the job is titled Medical Records Keeper, which simply means this person will be required to keep medical records at the Brien Center for Mental Health. General clerical duties are also required.
Some of the skills and abilities are listed including utilization of electronic health record (EHR) systems like iCentrix, which is the largest provider information network for intellectual and/or developmental disabilities (I/DD) in Massachusetts.
The company requires someone with at least a high school or general education diploma but says they will show preference to applicants with a two-year degree.
Medical Records Keeper
Experienced keeper of medical records with a passion for meticulously organized files. Broad understanding and use of record systems. Willing to learn iCentrix. Strong sense of ethics and integrity. Registered health information administrator (RHIA).
Analytical | Detail-oriented | Technical including EHR | Interpersonal and communication | Scanning | Electronic medical records (EMR) | Communication | Independence | Negotiation | Flexible | Telephone and computer skills
Caring Health Center, MA
Medical Records Coordinator, 2019 – 2020
Responsible for compiling, processing, scanning, and indexing all records into an electronic health record system. Utilized the EHR system for inquiry purposes and entered and sent data.
- Maintained non-computerized records of patients’ data.
- Assisted in the retrieval of paper charts that were not stored onsite, and assisted in chart reviews for completeness of record and tracking purposes.
- Undertook clerical work including billing.
- Frequently met with other staff for training, to improve the center’s record-keeping and correspondence systems.
Heywood Hospital, MA
Health Information Technician, Medical Records, 2017 – 2018
Responsible for the release of medical records in accordance with State, Federal, and HIPAA regulations. Managed the medical record portion surrounding the hospital’s patient portal.
- Retrieved records for inter- and intra-department chart reviews and for patient care units if they had not previously been scanned.
- Monitored requests for reviews of patient records and documentation to make sure documents were scanned and printed or photocopied and submitted when required.
- Reviewed all subpoenas and court orders for proper documentation and authorization and to maintain the confidentiality and legal rights of patient privacy.
- Assisted other staff members when required.
Whittier Health Network, MA
Medical Records Keeper, 2016 – 2017
Reviewed active outpatient medical records on the admission of outpatients. Assigned diagnostic codes using the ICD-9 coding system. Compiled patient master index files using data-entry of appropriated diagnostic codes.
- Utilized the Medical Record Director and Legal Counsel as a reference when necessary.
- Responsible for the storage of current discharge medical records. Made sure certain sign-out procedures were followed. Pulled and refilled patient medical records when required.
- Used the KYOS system for document data management, scanning into the system, and maintained the incomplete records area in compliance with policies and Federal and State guidelines.
- Replied to all correspondence requests and ensured requests were accompanied by the correct consent forms.
- Registered Health Information Technician (RHIT)
Associate of Science in Health Information Technology, 2014 – 2015
- Medical Billing & Health Insurance
Medical records technicians and clerks are organized and methodical. They use the latest electronic health record systems to record everything relating to patients’ health from their contact details to their symptoms, examinations, and test results.
In your resume, you need to show that you have the analytical skills and integrity to organize and manage all this information data. But you also need to pay attention to what the employer is looking for in terms of detail and highlight your abilities to match these requirements.
- It’s usually a good idea to start a resume with an objective or professional summary, but focus on the value you will add to the job rather than just copying a job description.
- Medical records jobs are suitable for high school and university graduates. Your experience will generally determine the seniority of the job you get as well as the money you earn. Certification can be an immense advantage.
- Experience is always an important factor in a job application. Focus on achievements and try to show how you plan to go the extra mile if you get the job, making you the right person for the position.
Tips from Experts
“Writing a great Medical Records Clerk resume is an important step in your job search journey. When writing a resume, be sure to reference the requirements listed in the job description. In your letter, reference your most relevant or exceptional qualifications to help employers see why you’re a great fit for the role.” – Indeed Career Guide
“Medical billing is quite different from medical coding. It is a team sport! It’s so important for medical billers to understand what they are submitting. Medical billers deal with insurance companies and patients.“ – Bleu Garcia, Medical Coder
“There are two primary jobs in the MBC field: medical billers and medical coders. Larger hospitals and institutions may employ separate departments for this, but oftentimes, the tasks will be performed by the same person.” – Consultant, Institute of Medical & Business Careers (IMBC)
The medical records field of work offers opportunities and the industry is projected to grow in the next decade. So it’s important to present yourself in an accurate and organized manner that meets the needs of the position.
Use the tips and information we have supplied in this article and adapt the sample resume to meet your needs.