So you went into the food and beverage industry thinking it would lead to a life of fun, eating and drinking, socializing, and relatively easy money.
Well maybe you’ve got some of that, but the reality is that the food and beverage industry is a tough one, and the more senior the position you get, the harder you’re going to have to work.
But there are rewards, and you can find jobs in some of the most exotic places, or in a gaming environment, particularly once you’ve accumulated the relevant experience needed to succeed.
We’re going to look at what it takes to craft a good food and beverage resume and, at the end of this article, you’ll find a complete sample resume that you can use to inspire you when you write yours.
Just remember that the F&B industry plays a significant role in the economy – so YOU matter!
Resume objective for food and beverage
Whether you are applying for a job as a food and beverage buyer, a food and beverage attendant, a supervisor, a manager, a director, or even a food and beverage vice president, there are typical functions, responsibilities, and job requirements that apply to all of them.
These include preparing F&B budgets, monitoring department performance, ensuring the venue – be it a restaurant or a resort – is compliant with liquor laws and health and sanitation regulations, and maintaining product consistency in terms of seasoning, portioning, and the appearance of food.
Having worked in the industry, you know that it isn’t only about eating and drinking. F&B jobs involve working with people, making sure that guests are happy and that staff are well presented, well behaved, and fulfill their functions fully.
You need management skills as well as the ability to solve problems and implement planning strategies that will make the department run like clockwork and be financially viable.
When it comes to writing a resume objective for your job application, you’ll want to keep all these factors in mind. But even more importantly, you must ensure that your objective fits the needs of the job description.
Experienced food and beverage manager ready to take on the responsibilities of an F&B director. Well organized, clear thinker. Team player. Courteous and considerate. Marketing and PR skills. Good at budgeting.
Resume skills for food and beverage
The skills required for all sectors of the food and beverage industry range from basic office and managerial skills to a positive attitude and personal abilities that lead to superior communication and the best customer service possible.
Additionally, a recent report released by the National Restaurant Association warns that it won’t be enough to focus on good food and excellent service. Instead, technology and data are becoming increasingly important, which means decisions in the F&B industry will be data-driven, and you’ll need the skills to interpret the data.
Technology will also drive food sources, food safety, and sustainability. And F&B managers, supervisors, and directors will need to be in tune with these technological changes.
Even though many, if not most, food and beverage positions require you to be on your feet, walking and standing for most of every working day, office skills that enable you to do your job are also important. Strong knowledge of Microsoft Office is often required, including the basic applications, Word, Excel, Outlook, and PowerPoint.
If specific skills are mentioned in the job description, be sure to include these in your list of resume skills. For instance, many F&B jobs specify the need for excellent telephone etiquette, as well as time management and organizational skills.
The job might also require the ability to develop and implement strategies that support employee engagement.
The skills provided below are in response to an advert for a director of food and beverage at a large hotel.
Excellent guest service skills | Strong, effective interpersonal skills | Sensitivity | Ability to listen and solve problems | Computer skills including MS Word | Budgeting | Menus | Staff training and compliance of SOPs
Food and beverage work experience
Sharing your previous work experience in the food and beverage industry is vital for a winning resume. You don’t necessarily need to have done the exact job previously, but you do need to exhibit an understanding of what is required. You also need to show what your previous work experience has in common with the job you are applying for.
If you have worked as a general manager and are punting for a job as F&B director, you probably have done much of the same kind of work, and the responsibilities will probably be similar. There might be some differences, but if you’ve worked in F&B for a reasonable time, this should work in your favor.
If you previously worked as an F&B administrative assistant or an attendant, your experience might not cut it right now and it may be better to apply for a job as a manager rather than a director or even deputy-director.
Just be sure you have what it takes to get the job. That said, progressive experience is appreciated.
If you are hoping to get a job at the top of the ladder, as a director of F&B, you’ll need a college degree as well as substantial experience.
For example, an advert placed by a California casino looking for a director of F&B required at least 10 year’s experience in F&B. But only seven years of experience was needed in supervisory or management positions.
Sample Work Experience
Redwood Hotels & Resorts
Food & Beverage Manager, 2015 – 2019
Coordinated and supervised restaurant and bar operations. Assisted with room service and banquets. Played a pivotal role in marketing and promotional activities. Maintained revenue and payroll budgets.
- Developed a system to enable management to follow up on guest comments quickly and efficiently
- Took over the menu planning role for six months to improve quality
- Introduced an outside BBQ area which was hugely successful in the summer months
- Delegated responsibilities to staff in the F&B department.
Legendary Hospitality Group
Food & Beverage Supervisor, 2016 – 2019
Assisted in staffing, scheduling, and training. Maintained a high-volume F&B inventory. Developed and enforced standards for food and product quality, service, and sanitation. Conducted audits.
- Worked with a wide range of demanding marquee clients across business verticals from entertainment and conventions to professionals sports
- Launched a monthly Best F&B Employee Award
- Worked closely with the F&B Manager and took on her responsibilities when she was on leave
- Awarded the Guest’s Best Friend in-house award in 2018
Happy Valley Golf Resort
Food & Beverage Bartender, 2015 – 2016
Prepared and served food and beverages to guests at the bar and in the restaurant. Ensured the standard of food service and culinary quality was excellent. Maintained clean work areas.
- Responsible for liquor inventory and orders.
- Established a Happy Hour with special cocktails on Friday evenings
- Developed a (good) reputation for carding those under the age of 30 and cutting off alcohol for those who were
- Held the record for bartender with the most tips for more than a year
Food and beverage education
Most F&B jobs are accessible to anyone with a high school or an equivalent general education development (GED) diploma. Plus, of course, the relevant experience.
Some higher echelon jobs, like director, manager, or even supervisor of food and beverage, do require a bachelor’s degree in hotel and/or restaurant management, or business administration. Some jobs prefer a master’s degree.
You will stand a better chance of getting a manager’s position if you have a qualification of some sort, an associate degree for instance.
You will find valuable information about college programs on the International Council on Hotel, Restaurant, and Institutional Education (CHRIE) website.
Lower down the ladder, internships are a great way of adding to education and training and getting invaluable experience at the same time. Typical positions include restaurant or kitchen management, and jobs that relate to culinary customer service as well as banquets and events.
The Walnut Hill College
Bachelor of Science in Hotel Management, 2016 – 2018
- Advanced courses included Human Resources in the Hospitality Industry, Risk Management, and Leadership
The Walnut Hill College
Associate Degree in Restaurant Management, 2016 – 2017 (18 months)
- Training included working in the six College kitchens and four restaurants
Diploma in International Business, 2016 (online)
University of Pennsylvania
Certificate – Business Foundations, 2016 (7 months, online)
- Fundamentals of business including marketing, accounting, operations, and finance
Some of the skills that may be required for F&B service jobs require knowledge of specific software packages including Microsoft Office (MO) and inventory and procurement software like Stratton Warren Systems (SWS). There are courses that you can take if you haven’t already mastered these before or on the job.
Some F&B jobs require cooking skills. So, if you have focused on management skills, it might be a good idea to take a few cooking courses or courses that offer related skills.
The American Culinary Federation (ACF) offers food-driven courses, mainly catering to professional chefs. Cookery schools offer short courses and there are lots of online opportunities. Typically, cooking classes last for a couple of hours and include hands-on practical training.
If you’ve done any courses that might be relevant to the job, mention them.
- MO: Excel, Word, PowerPoint
- Professional cooking
- Safety and sanitation
In any food-related job, food handling is a major – and so if any certification is required it is likely to relate to food handling. The most common certifications required in this regard are the National Restaurant Association’s ServSave Certifications.
While chefs and other hands-on employees are usually required to do the training program for ServSafe Food Handler, several others are relevant for managers in the F&B industry. These include ServSafe Manager, workplace, Alcohol, and Allergens.
If you don’t have the required ServSafe certifications, employers will often allow you to get one within a certain time after employment.
Training for Intervention Procedures (TIPS), which is alcohol awareness certification, is quite often required too. Training is designed specifically for sellers and servers of alcohol.
First aid and cardiopulmonary resuscitation (CPR) might be an advantage, in which case CPR certification would certainly be beneficial.
Certain licenses may also be required. These include gaming licenses to work at casinos.
- ServSafe Food Handler
- ServSafe Manager
- ServSafe Workplace
- ServSafe Alcohol
- ServSafe Allergens
Complete food and beverage resume sample
The most important step of any job application is to get your resume right. While you don’t have to write a resume from scratch every time you apply for a new job, it makes sense to ensure that it shows you qualify for the position in every possible way.
For this complete F&B resume sample, we’re going to compile a resume for the position of Assistant Director of Food & Beverage at The Kessler Collection, a company that owns luxury hotels and resorts in several states, including Florida, North Carolina, and Georgia.
This is a high-end job that involves working closely with the key pin, Director of Food & Beverage in the company. There are numerous areas of responsibility that are all detailed in the job description, including budgeting, partnering with the human resources department to ensure the company employs the best staff, and supervising employees.
While the company is looking for a “colorful” person with a “funky” free spirit, they also want someone with a bachelor’s degree who will shine and offer “extraordinary” performance levels.
Assistant Director of Food & Beverage
Well educated food and beverage specialist who has worked in managerial roles for six years. Strategic business leader dedicated to meaningful customer service. Strong character excited by the many responsibilities offered in your Bohemian environment.
Organizational skills | Excellent interpersonal communication | Works well under pressure | Financial and data functions | Loyalty | Motivation | Time management | Physically fit
Sunny Seas Resort Group
Food and Beverage Manager, 2018 – 2019
Assisted the F&B director in all aspects of F&B management. Responsibilities included budgeting, scheduling of employees, meeting quality standards for food handling, preparation, safety, and sanitation. Menu planning.
- Guest numbers increased by 16% during my time as F&B manager
- Introduced a health and safety program that held employees accountable
- Reduced operational costs successfully
- Introduced a daily F&B department walk-through to ensure the resort remained safe and presentable
Food and Beverage Manager, 2016 – 2017
Enforced performance standards, policies, and procedures. Responsible for ensuring all F&B complied with liquor, health, and safety laws. Made certain operations were running smoothly and efficiently. Resolved customer grievances.
- Computer and managerial skills also required – completed a MO course
- Evaluated F&B employee daily job performance
- Interviewed, hired, and trained about 40 new employees
- An estimated 50% plus guests supported the resort restaurants during 2017
Food & Beverage Supervisor, 2014 – 2015
Supervised and organized the hotel’s F&B functions to ensure the best possible standards of product and profit. Took responsibility for adherence to health standards.
- Monitored hotel activities and established a platform for troubleshooting problems
- Maximized profits while ensuring a positive and memorable guest experience
- Instituted a new system to maintain cleanliness and sanitation
- Completed a short course on food handling and local liquor laws and was awarded top marks
Assisted the F&B department with the full range of operations. Specific jobs included everything from dish washing and food running to prep-cooking and serving.
- Completed a course on scheduling and inventory management
- Participated in the company’s weekly culture meetings
- Made positive suggestions that were included in new menus
- Worked in three different outlets as an intern
- ServSafe Food Manager
- ServSafe Alcohol
Georgia State University
Bachelor of Business Administration (BBA) in Hospitality Administration, 2010 – 2013
- Menu planning
- Public speaking
The food and beverage industry is changing, and employees at all levels need to keep pace with these changes.
- Succeeding in the restaurant industry will always be about great food and great service. But predictions are that by 2030, it’s also going to be about technology and data for consumer response. This will affect how F&B managers operate. Technology will also be a mandatory skill set that requires training.
- Sustainability is an important factor when it comes to driving costs down in the F&B industry. It is an excellent way to attract guests who realize the immense value of sustainability.
- A large percentage of F&B jobs involve restaurants, and the National Restaurant Association predicts that more employees will be certified in safe food handling, and allergen training will be mandatory. So be sure to include your certifications in your resume.
Tips from Experts
“The food and beverage industry is a significant and stable contributor to the US economy; it plays a leading role as an employer in many regional economies.” – Report by the Committee for Economic Development of The Conference Board
“As consumers demand to know more about the foods they eat, food safety is now costing the food and beverage industry billions each year.” – RSM US LLP, audit, tax, and consulting firm
The food and beverage industry offers challenges that aren’t found in other related niches. But with these challenges come great rewards and the opportunity for talented, hard-working people to climb the ladder of self-improvement and success.
Regardless of the job you get in the industry, you’ll find that no one day is the same as any other. You will need to be constantly on your toes, pleasing customers, and employers while you maintain your own responsibilities.
Whether you’ve been working in the industry for four years or 14 years, when you apply for a new job, you’re going to need a resume that showcases your abilities, talents, and experience. Never lose sight of this!